Understanding Coverage & Payment Options
Learn about how payment works, insurance coverage options, and self-pay alternatives for telehealth services.
How Payment Works
A straightforward process to understand your payment options
Complete Intake
Share your health information and insurance details through our secure intake process
Coverage Verification
We verify your insurance coverage and determine your payment options when clinically appropriate
Payment Discussion
Your provider discusses payment options and any applicable costs based on your coverage
Secure Payment
Complete payment through our secure platform when care is determined to be clinically appropriate
Insurance & Self-Pay
Options for accessing telehealth services
Insurance Coverage
We work with various insurance plans to help determine your coverage for telehealth services. Coverage varies by plan and service type.
- Coverage verification during intake
- Benefits vary by individual plan
- Out-of-pocket costs depend on your plan
Self-Pay Option
Self-pay options are available for those without insurance or who prefer to pay directly. Payment is discussed after clinical assessment.
- Direct payment option available
- Payment discussed after intake review
- Secure payment processing
Why Pricing Isn't Shown Upfront
Individualized care requires individualized assessment
Clinical Appropriateness First
Healthcare costs depend on the specific services determined to be clinically appropriate for your individual needs. We assess your health information first to determine the most appropriate care options.
Individualized Assessment
Each patient's situation is unique. Insurance coverage, plan benefits, and clinical needs vary. We discuss payment options after reviewing your specific circumstances and determining appropriate care.
Transparent Communication
Once we understand your needs and coverage, we provide clear information about payment options and any applicable costs. You'll know what to expect before proceeding with care.
Ready to Get Started?
Begin your intake process to connect with licensed healthcare providers. We'll discuss coverage and payment options after reviewing your health information and determining clinically appropriate care.
HIPAA-compliant • Secure platform • Licensed providers