Telecare Consultation

Sick

Telecare consultations can provide evaluation for cold, flu, sore throat, cough, fever, and acute illness when appropriate for virtual care.

Acute Illness Evaluation

Acute illnesses such as cold, flu, sore throat, cough, and fever can affect daily comfort and function. Telecare evaluation may help assess symptoms, review treatment options, and determine appropriate next steps when virtual consultation is clinically suitable.

When Telecare May Be Appropriate

Telecare may be suitable for acute illness evaluation when symptoms are mild to moderate, stable, and do not require immediate physical examination or emergency care. Our providers assess each situation to determine if virtual consultation is appropriate.

What a Consultation Typically Includes

Symptom Discussion

Review of acute illness symptoms and concerns

Medical History Review

Assessment of medical history and current medications

Symptom Assessment

Evaluation of symptom severity and duration

Treatment Discussion

Discussion of treatment options when clinically appropriate

Follow-Up Recommendations

Guidance on next steps or in-person evaluation if needed

Limitations

Telecare may not be appropriate for severe symptoms, high fever, difficulty breathing, signs of dehydration, or other concerning symptoms that require immediate physical examination or emergency care.

Your provider will assess whether telecare is appropriate for your specific situation and may recommend in-person care or emergency services when necessary.

Safety Note

Seek immediate medical care for severe symptoms, high fever, difficulty breathing, signs of dehydration, or other concerning symptoms. Telecare does not replace emergency services.

Discuss Acute Illness Care Options

Begin your intake process to connect with licensed healthcare providers. Our secure platform ensures your information is protected and care is delivered when clinically appropriate.

Begin Intake

Evaluation is based on your symptoms and medical history.